Shipping policy

At Medluck.pk, we strive to provide prompt and reliable shipping services for all our customers. Please review our shipping policy to understand how we handle your orders.

1. Order Processing:

  • Orders are processed within 1-2 business days after payment confirmation.
  • You will receive a confirmation email once your order has been processed and shipped.

2. Shipping Methods and Delivery Times:

  • We offer various shipping methods to accommodate your needs. Delivery times vary based on the chosen shipping method and your location.
    • Standard Shipping: 7-10 business days
    • Express Shipping: 4-7 business days
  • Please note that delivery times are estimates and may be subject to delays due to unforeseen circumstances such as weather conditions or carrier issues.

3. Shipping Rates:

  • Shipping rates are calculated at checkout based on the weight of the items and the shipping destination.
  • We occasionally offer free shipping promotions, which will be clearly indicated on our website.

4. International Shipping:

  • We currently offer international shipping to select countries. International shipping rates and delivery times vary by destination.
  • Customers are responsible for any customs duties, taxes, or fees imposed by their respective countries.

5. Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on the carrier’s website.

6. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Shipping Delays:

  • While we strive to meet our estimated delivery times, there may be delays due to factors beyond our control. We appreciate your understanding and patience in such cases.

8. Lost or Damaged Packages:

  • If your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

If you have any questions or concerns regarding our shipping policy, please contact us at [your contact email]. Thank you for choosing Medluck.pk for your medical and surgical needs.